Safety and Urgent Support
If This Is an Emergency
If there is an emergency, urgent medical concern, immediate safety concern, or concern about harm to self or others, contact emergency services or a licensed provider immediately.
Do not wait for a response from OmugwoCare.
Do not use OmugwoCare forms, email, app updates, caregiver requests, or website messages for emergencies.
OmugwoCare Is Not an Emergency Service
OmugwoCare does not provide:
OmugwoCare provides non-medical postpartum support and care navigation only.
When to Contact a Licensed Provider
Families should contact a licensed provider, hospital, clinic, emergency service, or appropriate professional for medical, mental health, infant health, medication, lactation, safety, or emergency concerns.
What OmugwoCare Support Can Help With
OmugwoCare support may help with non-urgent questions about:
What Not to Submit Through Forms
Please do not submit the following through OmugwoCare forms:
What Families Can Help With
Family members often want to help but may not know what kind of help matters most.
OmugwoCare helps families organize support around tasks such as meals, laundry, dishes, groceries, visitor boundaries, sibling support, emotional encouragement, appointment reminders without medical advice, and helping the mother protect rest.
Caregiver Safety Boundary
OmugwoCare caregivers must stay within non-medical scope.
Caregivers should not attempt to diagnose, treat, clinically interpret symptoms, manage medication, provide therapy, provide nursing care, provide emergency response, or make medical decisions.
If a need exceeds caregiver scope, the caregiver should encourage the family to contact emergency services or a licensed provider and notify OmugwoCare through the approved reporting process.